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Contacts for Visa Queries

Comprehensive visa, migration and citizenship information can be found on the Department of Immigration and Citizenship website.

 The closest office of the Department of Immigration and Citizenship is at the Australian Embassy in Berlin.

If you cannot find the answer to your query on the website of DIAC at the Australian Embassy in Berlin, you might like to contact the Visa Office in Berlin for specific assistance.  Please see below for Berlin’s contact details.

Alternatively, clients may also ring the London Call Centre to make a general visa enquiry. Please see below for the London telephone number

VISA OFFICE BERLIN – CONTACT DETAILS

 
Telephone: +49 30 700 129 129

Operating hours:
Mornings      Monday, Wednesday, Friday 9-12hrs
Afternoons   Monday-Thursday 13-17hrs, Friday 13-16hrs

E-mail                 morehelp.berlin@dfat.gov.au

Postal and Street address:
Australian Embassy Berlin
Visa Office
Wallstrasse 76-79
10179 Berlin, Germany.

Contact details for telephone enquiries to London

Telephone: +44 20 7856 1563
Operating hours: Monday - Friday 9 - 16 hrs